Refund Policy

Last updated: December 5, 2025

Simple Refund Policy

If you haven't used any credits, we'll give you a full refund. No questions asked.

How It Works

  • No credits used? Full refund, anytime.
  • Credits used? No refund available.

How to Request a Refund

Email us at support@craftgineer.com with your account email. We'll process your refund within 5-10 business days to your original payment method.

Subscriptions

You can cancel your subscription at any time. You'll keep access until the end of your current billing period. The same refund policy applies: if you haven't used any credits from that billing period, you can request a refund.

Questions?

Contact us at support@craftgineer.com